Flights and Hotels Consolidator
Travtronics’s Consolidator Platform enables travel agents to book and work on a single interface for any number of GDS’s, airlines, and hotels. This means that agents no longer must remember the unique booking processes of different platforms, allowing them to book across multiple platforms with ease and speed.Learn More
The Consolidator Platform applies pricing, corporate policies, deals, and commissions consistently across all GDS’s and airlines, ensuring that there is no confusion or discrepancies in the booking process. This means that travel agents can work with confidence, knowing that all their bookings are following the policies and guidelines of their clients.
And with a Consolidator Platform like Travtronics’s, training new agents on complex booking processes is as easy one can imagine.
Unified Communication Center
In today’s fast-paced business environment, organizations need to be able to effectively manage and respond to communication that comes in through various channels. This includes phone calls, emails, WhatsApp messages, and social media interactions.Learn More
Uniting communication from these different channels is essential for businesses to stay competitive and provide excellent customer service.
One of the main benefits of uniting communication is that it allows businesses to respond to customer inquiries and concerns in a timely manner. When communication is coming in through multiple channels, it can be easy for important messages to get lost or overlooked. By unifying all communication, businesses can ensure that every message is seen and addressed promptly, which is essential to maintaining customer satisfaction.
Another advantage of uniting communication is that it enables businesses to have a more complete view of their customers. When communication is coming in from different channels, it can be difficult to get a clear picture of what customers are saying and what their needs are. By unifying all communication, businesses can better understand their customers and tailor their responses to meet their needs.
Additionally, uniting communication also helps in tracking and monitoring customer interactions. When all communication is in one place, it’s easier to keep track of customer interactions, which can help businesses identify patterns and trends. This can help organizations make better decisions, improve customer service, and ultimately increase customer loyalty.
Moreover, uniting communication also helps in creating a consistent customer experience. When customers reach out through different channels, they expect a consistent level of service. By unifying communication, businesses can ensure that all customer interactions are handled in the same way, which helps to maintain a consistent level of service and build trust with customers.
Uniting communication that comes into and out of an organization from various channels is essential for businesses to stay competitive and provide excellent customer service. By unifying all communication, organizations can respond to customer inquiries and concerns promptly, have a more complete view of their customers, track and monitor customer interactions, and create a consistent customer experience.
Request Capture & Resource Management
Simple to Complex, Travel Requests coming from various channels, the challenge is not just in capturing the requests but in making sure that the fulfillment of the Travel Request is in line with customer expectations and needs.
Capturing requirements holistically is essential for Travel Agencies to fully understand the needs of their customers and deliver high-quality products and services. Holistic requirements capture involves gathering information from various sources, such as customer feedback, market research, and industry trends, to gain a comprehensive understanding of the needs and goals of the customer.
One of the key steps in capturing requirements holistically is to involve stakeholders from different departments and teams within the organization. This includes agents from flights, hotels, ancillaries, and customer service. By involving a diverse group of stakeholders, Travel Agencies can gather a wide range of options and ensure that all aspects of the customer’s needs are considered.
Another important step in capturing requirements holistically is to actively listen to and engage with customers. This includes conducting customer interviews, surveys, and focus groups, as well as monitoring customer feedback on social media and other online platforms. By listening to and engaging with customers, businesses can gain a better understanding of their needs and preferences and use this information to inform the development of new products and services.
Once the requirements are captured holistically, it’s important to assign them to the right teams or individuals within the organization to fulfill them. This can involve creating cross-product teams that bring together experts from different areas of the travel fulfillment to work on specific requests. It also can involve providing clear guidelines and instructions on how to fulfill the requirements and ensuring that all teams have the necessary resources and support to complete the work.
Gathering requirements holistically is essential for Travel Agencies to fully understand the needs of their customers and deliver high-quality products and services. By involving stakeholders from different departments, actively listening to and engaging with customers, and assigning the requirements to the right teams or individuals, businesses can ensure that all aspects of the customer’s needs are considered and fulfilled.
Every Travel agent is a specialist. Our sophisticated algorithms, together with the power of ML, assist Travel agents in pricing and booking in the context.Learn More
As a travel agent, one of the most challenging tasks you’ll face is drafting quotes for customers who have different travel needs and preferences. Each customer is unique and may require a combination of various travel products and services. This can include flights, hotels, cruise, car rentals, tours, and private jets. Sorting through all of these options and putting together a comprehensive quote can be a time-consuming and difficult process.
One of the main difficulties you’ll encounter is trying to find the best deals for your customers. With so many different travel products and services available, it can be hard to know where to look for the best prices. Additionally, prices can fluctuate frequently, making it even more challenging to stay on top of the latest deals.
Another challenge is trying to understand the specific needs and preferences of each customer. Some customers may have specific requirements, such as wanting a hotel with a pool or wanting a rental car with a certain make and model. As a travel agent, you’ll need to be able to quickly identify these needs and find the right products and services to match them.
One more challenge travel agents face is keeping up with the latest regulations and policies of the various travel providers. Airlines, hotels, and other travel providers are constantly updating their rules and regulations, and it can be difficult to stay informed about all of the latest changes. If a travel agent is not aware of these changes, they may end up providing incorrect information to the customer.
With Travtronics, agents can easily tailor quotations to meet the specific needs and desires of their customers. Simply input all of the desired services and let the software calculate the quote taking into account all the supplier and customer policies. Agents can also generate a detailed Quote- itinerary and ship it to customers via WhatsApp/Email automatically.
This means you can handle more inquiries and offers in less time, giving you more time to focus on growing your business.
Express Sourcing (RFQ)
Travtronics, is designed to streamline the travel procurement process, making it easy for travel agents to find the best deals and the most extensive selection of travel options.
Whether you’re looking for airline tickets, hotel bookings, or cruise reservations, our software can help you find the perfect travel option for your clients.
Our software allows travel agents to search for travel options in both online and offline modes, providing greater flexibility and convenience. With our online mode, agents can search on our ‘Integrated Online Platform’ in real-time, And with our offline mode, agents can reach suppliers offline via our ‘Unified communication platform’ and procure the best rates possible, and offer customers the most comprehensive and competitive prices.
Our proprietary algorithms (built using AI/ML) automatically profiles, segments and ranks suppliers based on several metrics. Also, agents can create custom itineraries, access multitude of travel-related services without having to change the application.
We understand that as a travel agent, your time is valuable, and you need to be able to find the best deals quickly and efficiently. That’s why we’ve developed our software to make the procurement process as simple as possible. With our software, you can spend less time searching for deals and more time focusing on what’s important – making your clients happy.
Our algorithms compute ‘Non-ATC Refunds’ in line with fare rules, policies, and customer contracts that are in place for the specific flight or ticket purchased. Our algorithms are designed to compute these refunds in a way that is consistent with these rules, policies, and contracts. This means that the algorithms take into account factors such as the type of ticket purchased, the date and time of the flight, and any applicable rules or policies related to refunds. By using these algorithms, airlines can ensure that they are issuing refunds that are fair and accurate, and that they are complying with all relevant regulations and requirements. Non-ATC Refund automations saves lot of time for the agents along with the penalties that may be incurred because of a miscomputation in manual refund.
Our algorithms compute ‘Non-ATC Refunds’ in line with fare rules, policies, and customer contracts.
Pre-built loyalty programs to Acquire, Engage and Retain Customers by Building Brand Loyalty. Backed by a Customer Engagement Program
Our Pre-built loyalty programs are designed to help businesses acquire, engage, and retain customers by building brand loyalty. These programs typically include a variety of features and incentives that are intended to encourage customers to continue doing business with a Travel Agency.
Our loyalty program templates are backed by strategic customer engagement models. By using a customer engagement program, Travel agencies will gain valuable insights into customer preferences and feedback, which in turn help improve their loyalty programs and vice-versa.
With tight integration to finance and cash management Travtronics’s loyalty programs are fool-proof and are 100% reconcilable with the marketing budget. Efficacy of each program can be proactively monitored and altered on demand with total control over operations.
Corporate and Passenger Preferences
Customers and/or passengers will be able to set up their travel preferences, and they are automatically factored in at the time of booking.
Communicating information about a deal to an Agent could often be a daunting task for communication managers. Whether it is an Agency Deal, Customer Deal, or Ad-Hoc deal, our application automatically applies the deal to a booking with an option to override.
As a travel agency, keeping track of all the different airline deals that are offered can be a daunting task. With so many different airlines offering different deals for different routes, dates and destinations, it can be hard to know which ones are the best for your clients, and even harder to make sure that the right deals are being applied to their bookings. This is where Travtronics application comes in.
Airline companies often offer special deals and discounts to travel agencies and corporate businesses, and these deals can be a great way to enhance customer loyalty and control travel expenses. However, with so many different deals to remember and keep track of all of them, it can be difficult for travel agents to know which ones are the best for their clients, and to make sure that the deals are being applied correctly.
Travtronics is designed to make it easy for travel agencies to access and take advantage of the best airline deals. It automatically searches for and applies the best suitable deals to bookings, making sure that they are consistent with corporate policies and airline guidelines. This means that the travel agency doesn’t have to spend time and effort searching for deals and making sure that they are being applied correctly, saving time and money for the agency.
With Travtronics, Travel agencies can rest assured that their clients are consistently getting the best deals on their travel, while also saving time and money for the agency.
Our Bots guides Agents and Managers on impending PLB/ Commission slabs and help business maximize profits without compromising on the quality of service.
During the booking process, Travtronics’s AI-Bots provide real-time guidance to agents on the best available bonuses and commission slabs. This means that agents can quickly and easily access the information they need to make the most profitable bookings possible. Additionally, the AI-Bots can also provide guidance on how to maximize profits without compromising on the quality of service.
This is particularly important for travel agencies that want to ensure that their clients receive the best possible service while also maximizing their own profits. With Travtronics’s AI-Bots, agents can make informed decisions that take into account both the financial and service-related aspects of a booking.
Setup Incentive Templates for Agents and Partners. All possible combinations are taken into account, and Incentives can be integrated into our Payroll application or any other payroll application of your choice.
Motivating and sharing revenue with travel agents is essential for the success of any travel agency. One effective way to do this is by setting up incentive templates for travel agents and partners. These templates provide a flexible and customizable way for agencies to incentivize their agents, allowing them to create the perfect combination of rewards to keep them motivated and engaged.
Incentive templates allow travel agencies to configure all possible combinations of incentives, such as commissions, bonuses, and other rewards. This means that agencies can tailor their incentives to the specific needs and preferences of their agents, ensuring that they are motivating and effective. Additionally, these templates can be integrated into Travtronics’s payroll application or any other third-party payroll application of your choice, making it easy for agencies to track and manage the incentives they offer.
One of the key benefits of using incentive templates is that they can help to increase revenue for the travel agency. By incentivizing their agents to sell more, agencies can increase their sales and profits without having to spend more on advertising or other marketing efforts. Additionally, by offering incentives to agents and partners, travel agencies can attract and retain top talent, which can help to ensure their long-term success.
Another benefit of using incentive templates is that they can help to improve the quality of service provided by the agency. By incentivizing agents to provide high-quality service, agencies can ensure that their clients are happy with the service they receive, which can lead to repeat business and positive word-of-mouth marketing.
In conclusion, setting up incentive templates for travel agents and partners is a great way for travel agencies to motivate and share revenue with their agents. These templates are flexible, customizable and easy to integrate into a payroll system of choice, which can help to increase revenue, attract and retain top talent, and improve the quality of service provided by the agency.
Our Markup algorithm works on a comprehensive set of factors automating almost 100% of pricing scenarios, not just the Booking scenarios but also Reissues, Cancellations/ Refunds,/ Voids.
In today’s fast-paced travel industry, it’s more important than ever to have efficient and effective tools for managing pricing and ticketing. That’s why Travtronics has developed a cutting-edge markup management algorithm that automates almost all of the pricing scenarios in the industry.
Our algorithm takes into account a comprehensive set of factors, including market conditions, demand, and supplier pricing. This allows it to handle a wide variety of pricing scenarios, including not just booking new reservations, but also reissues, cancellations, refunds, and voids. This means that travel agents can save time and effort by relying on the algorithm to handle these tasks, freeing them up to focus on other important aspects of their business.
One of the most notable features of our algorithm is its ability to automate markup calculation for these various scenarios. This means that agents don’t have to spend time manually calculating markups for each individual ticket. Instead, the algorithm does the work for them, providing accurate and consistent pricing every time.
But our algorithm isn’t just a one-size-fits-all solution. Travel agents still have the ability to override system suggested markups and have total control over ticketing processess. This means that they can make adjustments as needed based on their own expertise and knowledge of the industry.
All in all, Travtronics’s Markup management algorithm is a powerful tool that can save travel agents time and effort while also providing accurate and consistent pricing. It’s a must-have for any agency looking to stay competitive in today’s fast-paced travel industry
“The application covers Employee shift assignments, working hours, and leave. It includes creating and managing staff schedules, as well as tracking employee availability and shift preferences”
Travtronics is proud to offer a comprehensive team management application for managing employees and travel agents. Our application covers everything from shift assignments and rosters to working hours and leave, making it a one-stop-shop for all your staffing needs.
One of the key features of our application is the ability to create and manage staff schedules. This includes assigning shifts, tracking employee availability, and managing shift preferences. This allows managers to have a greater flexibility in scheduling, and it makes it easy to ensure that all shifts are covered.
Our application also includes the ability to track employee availability, which makes it easy to know who is available to work and when. This can be especially useful for travel agencies that need to fill shifts on short notice. Additionally, the application allows to take into account the employee’s shift preferences, which can help managers to create a schedule that works well for everyone and contribute to employee satisfaction.
Another great feature of our application is the ability to manage leave. This includes tracking vacation time, sick days, and other types of leave. This ensures that managers are aware of who will be out of the office and when, which can be crucial for planning and staffing.
All in all, Travtronics’s team management application is a must-have for any travel agency looking to streamline their staffing processes. It covers all the key areas of scheduling, availability, and leave, and it gives managers the flexibility and control they need to create a schedule that works well for everyone. With the help of this application, managers can save time and effort while also contributing to employee satisfaction.
“1. Monitor Bookings -Pre Travel, for changes in Itenary and intimate customers instantaneously.
2. Monitor Bookings -Post Travel for housekeeping and residue collection”
One of the key features of a travel technology software application is the ability to monitor bookings both pre-travel and post-travel. This powerful tool allows travel companies to keep a close eye on their bookings and take action as needed.
The first aspect of this feature is the ability to monitor bookings pre-travel. This includes tracking changes to itineraries and notifying customers of these changes in real-time. This ensures that customers are always aware of any changes to their travel plans and can make any necessary adjustments. This feature also helps companies to keep track of their bookings and to ensure that all customers have the most up-to-date information about their travels.
The second aspect of this feature is the ability to monitor bookings post-travel. This includes tracking housekeeping and residue collection. This is particularly useful for hotels and resorts, as it allows them to keep track of which rooms have been cleaned and which ones still need attention. This feature also helps companies to ensure that all rooms are clean and ready for new guests, and also helps to keep track of residue collection which is essential for any business.
Overall, the ability to monitor bookings pre-travel and post-travel is a valuable tool for any travel company. It allows companies to stay on top of their bookings and take action as needed, whether that means updating customers on changes to their itineraries or making sure that rooms are clean and ready for new guests. With this feature, Travel companies can save time and effort while providing excellent service to their customers.
Finance, Accounting & Reconciliation
RPA’s can be deployed where direct interfacing is not possible, automating all the laborious, repetitive tasks.
Managing the financial side of a travel agency can be a daunting task, especially when it comes to reconciling issued tickets, refunds, voids, residues, debit notes, credit notes, fines, etc. between suppliers and customers. This process can be time-consuming and requires a lot of resources, including a team of people to handle the task. But with Travtronics’ cutting-edge travel technology software application, managing the finances of a travel agency has never been easier.
One of the key features of this application is its finance management module, which allows travel agencies to reconcile transactions in real-time. This means that as soon as a transaction is completed, it is reflected in the agency’s financial records. This eliminates the need for manual reconciliation and ensures that all transactions are accurately recorded in a timely manner.
The application also allows travel agencies to track and manage refunds, voids, residues, debit notes, credit notes, and fines. This means that all financial transactions are tracked and recorded, making it easy to identify any discrepancies and resolve them quickly. The application also allows travel agencies to see the financial status of their business at a glance, giving them a clear understanding of their bottom line.
In addition, the application eliminates the need for a team of people to manage the reconciliation activities, which can be a significant cost savings for the travel agency. With Travtronics’ application, financial management is done real-time and at the end of every transaction, securing the bottom line for a travel agency and not wasting time and many resources managing the reconciliation activities.
Overall, Travtronics’ travel technology software application is a powerful tool for managing the finances of a travel agency. Its finance management module makes it easy to reconcile transactions, track refunds, voids, residues, debit notes, credit notes, and fines in real-time. This eliminates the need for manual reconciliation, reduces the need for a team of people to manage the task, and gives travel agencies a clear understanding of their bottom line. It is a must-have for any travel agency looking to streamline their financial management processes and save time and resources.
Staying up-to-date with the latest technologies is becoming increasingly challenging for travel agencies looking to stay competitive in today’s hyper-digitized economy. The pace of technological advancements can be overwhelming, making it difficult to know where to focus your efforts. That’s where Travtronics comes in. Our technology company has developed the perfect solution for digitizing all aspects of a travel agency, with an emphasis on cost-benefit ratio, scalability, and security. By choosing Travtronics, your agency can stay ahead of the curve and thrive in today’s digital landscap.
Our cloud-based solution is designed to increase scalability, flexibility, and cost-effectiveness for travel agencies. By choosing Travtronics, you can be sure that your agency is adding tremendous value to customers and partners, enabling your company to stay ahead of the curve and make the most of your resources.